Home


Welcome to the eLearning Department

The eLearning Department provides assistance in the design, development, and production of courses hosted in the Canvas LMS. We also work with faculty to help create optimal learning environments using Canvas and other online resources.

2014-03-12_1007Log in to Canvas

  1. Navigate to https://champlain.instructure.com/
  2. Enter your Champlain username and password.
  3. Forgot your password? Contact the Champlain College Help Desk via email at champsupport@champlain.edu or phone at 802-860-2710 to request a password reset.

Navigate Canvas

These articles should help you get started navigating around the Canvas platform:

Personalize Settings

How to Install the Canvas Mobile App

  1. Go to the iTunes/Google Play store and download the app. To locate the app, search for Instructure Canvas.
  2. Once the app is finished downloading, open it and enter the Canvas URL (champlain.instructure.com).
  3. The app will redirect to the Champlain College login screen.  Enter your username and password (same username and password to access Champlain email/Canvas/WebAdvisor), then select Login.
  4. You will be asked to verify your identity when logging into the app.  Tap Log In.
  5. All of your Champlain College classes will be populated automatically. The next time the app is opened, a login is not required.

Additional Information

For more information about Canvas Mobile 3.0 on iOS, follow the appropriate URL below:

Canvas Mobile 3.0

Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements. (Note: Software Development and Engineering courses may have additional technical requirements.)

Screen Size

  • A minimum of 1024 x 600. This is the average size of a net-book.

Operating Systems

  • Windows XP SP3 and newer
  • Mac OSX 10.6 and newer
  • Linux – chromeOS

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible.
  • 1GB of RAM
  • 2GHz processor

Screen Readers

  • Latest version of JAWS for Internet Explorer 9 & 10 and Firefox
  • Latest version of VoiceOver for Safari
  • There is no screen reader support for Chrome

Internet Speed

  • Canvas has been carefully crafted to accommodate low bandwidth environments.
  • Minimum of 512kbps

*For additional technical requirements, navigate to the Champlain College technical requirements page.

Get Help with Canvas

Champlain College offers 24/7 Canvas support for all users. If you are experiencing technical difficulties, please contact them by:

  • Clicking the “Help” button in the top right corner of Canvas to submit a ticket or to live chat with a member of the Canvas support team.
  • Calling 877-399-9103, a dedicated 24/7 support line for Champlain College students and faculty.
  • Emailing: support@instructure.com

If your question is not Canvas-related

Please contact Champlain College Support Services for assistance.